Jason Keller

Marketing Operations and GTM Engineering leader with 15+ years spanning B2B SaaS, enterprise marketing operations, and agency-side digital strategy. Background combines practice ownership, enterprise-scale global operations, and hands-on systems depth across Marketo, Salesforce, Snowflake, Python, attribution, lifecycle, AI-enabled workflows, and campaign governance.

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Experience
Ericsson
Mar 2023 – Present
Arlington, VA
Sr. Manager, Marketing Automation & Operations
  • Directly managed a 4-person marketing operations team plus an agency while leading global campaign operations at enterprise scale; implemented stakeholder management structure and drove adoption of automated request process, resulting in a 14% decrease in delivery times
  • Built a production Python/Flask campaign operations platform integrating the Marketo Asset API, Snowflake, Asana, forecasting, and a documentation wiki — automating program setup, token management, UTM governance, campaign hierarchy, task handoffs, and operating guidance; increased campaign build efficiency by 20% and increased UTM tracking coverage by 50%+
  • Executed back-to-back platform migrations for the Ericom acquisition and Ericsson rebrand — rebuilt 50+ Marketo programs and migrated 700+ pages, all operational and promotional emails, and 200+ forms
  • Leveraged Glean to build a documentation and process-support agent that helps marketers navigate campaign build workflows, operating rules, and launch guidance
  • Modernized Marketing-to-Sales handoff by launching Stage Zero Opportunity tracking, aligning Marketing, BDR, and Sales on earlier pipeline visibility and downstream attribution; increased marketing-sourced opportunity count 115% YoY and marketing-sourced pipeline 66% YoY
  • Developed a global lead scoring model leveraging behavioral, firmographic, and demographic inputs to drive lead lifecycle management and align prioritization with account targeting
  • Rebuilt email segmentation and deliverability — created 100+ standardized audience lists across geography, account targeting, and demographic dimensions; reduced bounce rate by 73% and unsubscribes by 19%
  • Led cross-functional data governance initiatives with Privacy, Sales Ops, BI, Salesforce, and Finance — including a database reduction project that removed 400,000+ records, cut the database by 30%, and saved ~$80K on Marketo renewal
WebMechanix
Nov 2020 – Mar 2023
Columbia, MD
Director, Marketing Operations
  • Created the marketing operations service line, defining team structure, pricing, services, and delivery model; scaled project and retainer work resulting in team expansion and increased client retention
  • Oversaw HubSpot Platinum agency partnership as SME, servicing 50+ instances across migrations, onboarding, and sales engineering
  • Led attribution, reporting, and data visualization architecture for enterprise clients across Marketo, Salesforce, Microsoft Dynamics, Marketo Measure, 6Sense, Funnel.io, and Tableau
  • Built marketing operations maturity and enablement frameworks covering CRM foundations, lead handoff, UTM governance, lifecycle architecture, ABM, attribution, BI, and consent workflows
  • Turned recurring client GTM systems problems into reusable consulting offers, delivery playbooks, stakeholder education, and platform governance models
Perfect Sense
Jul 2019 – Oct 2020
Reston, VA
Sr. Manager, Marketing Ops
  • Served as Salesforce admin and administered integrated sales and marketing platforms including Salesloft, Chorus.ai, ZoomInfo, and G2
  • Built ABM account tracking strategy using status and scoring fields powered by intent signals from Leadfeeder and G2; architected Salesforce dashboards to enable outbound and ad-targeting ABM strategies
  • Owned Marketo demand generation strategy including global promotions calendar, segmentation, nurture, webinar promotion, HTML/CSS templates, reporting, testing, and optimization
  • Rebuilt demand generation operations across Marketo and Salesforce, driving a 376% lift in sessions from email and record-setting webinar registration and attendance
  • Built campaign attribution for MQLs and meetings using Salesforce automation, enabling campaign-level conversion tracking and lifecycle cohort analysis
Endgame
Aug 2018 – Jun 2019
Arlington, VA
Sr. Manager, Digital Marketing
  • Developed and implemented an ideal customer profile used to identify target accounts, later adopted as a company-wide core performance metric
  • Implemented Terminus for ABM awareness plays that leveraged Bombora intent signals to serve display, retargeting, and LinkedIn ads to key accounts in each sales territory
  • Implemented Outreach and Drift for the BDR organization, including enablement, training, and ongoing sales execution support
  • Developed BDR workflow configurations including lead-to-account matching and inbound sequence automation
Logi Analytics
Feb 2017 – Jul 2018
McLean, VA
Manager, Marketing Ops
  • Managed marketing tech stack including integrations, procurement, contracting, and administration of Marketo, Salesforce, Google Analytics, GTM, Outreach, EverString, Siftrock, and Terminus
  • Implemented GDPR-compliant cookie opt-in policy via Marketo and OneTrust, aligning campaign execution with consent governance
  • Project led Outreach.io onboarding and BDR/MDR enablement, using EverString and ZoomInfo enrichment to support outbound sequencing and lead follow-up
  • Built QBR and forecasting views across lead volume, opportunity generation, marketing channel performance, cost/revenue analysis, lead workflow, and rep performance
  • Supported lead scoring, Stage Zero/BANT conversion, routing, and nurture operations to improve visibility into qualified demand and sales follow-up
Clarabridge
Aug 2015 – Jan 2017
Reston, VA
Marketing Ops Specialist
  • Owned Marketo administration across lead scoring, campaign attribution, lead routing, and full-funnel performance reporting
  • Launched new segmentation and mobile-optimized HTML/CSS templates, tripling quarterly clicks and reducing unsubscribe rates by 5%
  • Project managed HubSpot-to-Marketo and Marketo/Salesforce migration work tied to acquisitions and platform consolidation
WE Communications
Aug 2013 – Jul 2015
Boston, MA
Sr. Account Executive, Digital
  • Served as digital SME for social, digital, and measurement projects across health and financial clients
  • Managed regulated healthcare website and campaign delivery across stakeholder management, legal review, agency partners, UX, UAT, and measurement
Edelman Digital
Aug 2010 – Jul 2013
Arlington, VA
Account Executive, Digital
  • Led BlackBerry B2B LinkedIn content strategy, driving 140% audience growth and 115% more traffic to owned web properties
  • Built early digital measurement foundation across web analytics, social listening, influencer research, campaign tracking, A/B testing, content calendars, and HTML/WordPress implementation
Technology
Marketing Automation Marketo (5× admin), HubSpot (Platinum Agency Partner), Pardot, Salesforce Marketing Cloud
CRM Salesforce (2× admin), Microsoft Dynamics
Data and Analytics Snowflake, BigQuery, Fivetran, Marketo Measure (Bizible), Tableau, PowerBI, Looker, Google Analytics
ABM and Intent Demandbase, 6Sense, Terminus, Bombora, Leadfeeder, G2
Sales Automation Outreach.io (2× admin), Salesloft (1× admin), ZoomInfo, SalesIntel, Chili Piper
Development Python, SQL, JS, CSS, HTML; Flask, Snowflake, Marketo API; Cortex, Glean, LLM-assisted development and workflow design
Education
University of Texas at Austin
B.S. Communication Studies, Corporate Communications
2006 – 2010